We all love our cell phones dearly, but honestly, sometimes they suck. No service, sporadic outgoing calls, abrupt battery death, and so on. When these things keep happening, we get fed up. And when we get fed up, we want change. But it's really hard to change phone contracts just because we want something different.
Wired is here with some tips to tell us that we do have a chance.
Keep abreast of the news, and pay attention to those update emails your carrier occasionally sends you, as well as your monthly statements. Any of them could offer a way out. When cellular carriers make what’s called a “material change” to a contract, you’ve got 30 days to bail, scot-free. A material change can be anything from additional service or maintenance fees, adjustments in the rates you’re charged, or changes in discounts applied to your account. If you’ve spotted a material change, you should be able to contact customer service and end your contract.
Read more at Wired.